Privacy Policy
Last updated: July 5, 2025
Who We Are
Coffey Agencies Inc. ("Coffey Agencies," "we," "us," or "our") is a licensed insurance agency serving residents of Alabama and Georgia only. We operate the website coffeyagencies.com (the "Site") to help consumers request insurance quotes.
Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Contact Information | Name, street address, ZIP code, email address, telephone number | To identify you, prepare an accurate quote, and communicate with you |
| Quote Details | Vehicle, property, or risk information you voluntarily provide in forms or by phone/text | To obtain underwriting decisions and pricing |
| Device & Usage Data | IP address, browser type, pages visited, cookies, Google Analytics data | To secure our Site, prevent fraud, and improve performance |
We do not knowingly collect information from children under 13.
How We Use Your Information
- Prepare and deliver insurance quotes you request
- Submit your information to one or more underwriting companies so they can evaluate eligibility and price (see "How We Share Information")
- Communicate with you by phone, text, or email about your inquiry (see TCPA Consent below)
- Comply with legal obligations, including the Gramm-Leach-Bliley Act ("GLBA") and the Alabama & Georgia Insurance Data Security statutes based on the NAIC Model Law
How We Share Information
| Sharing Reason | Who Receives It | Can You Limit? |
|---|---|---|
| Underwriting & policy servicing | Licensed insurance carriers, reinsurers, inspection vendors | No – sharing is required to give you a quote or policy |
| Legal / regulatory | State Departments of Insurance, courts, law enforcement | No |
| Service providers (IT, hosting, analytics) | Vendors bound by confidentiality agreements | Yes – you may opt out of non-essential analytics cookies |
We do not sell or rent your personal information, and we do not share it with non-affiliated third parties for their own marketing purposes.
Your Rights & Choices
- Review / Correct – Request a copy of the personal information we hold or ask us to correct inaccurate data.
- Delete / Limit Sharing – Ask us to delete information not required for current transactions or legal compliance, or to stop non-essential sharing.
- Marketing Opt-Out – Opt out of email marketing or analytics cookies at any time.
Contact us using the information in "How to Reach Us." We will honor verified requests within 30 days unless a longer period is permitted by law.
Data Security
We maintain a written, risk-based information-security program that includes:
- SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Role-based access controls (staff access is limited to "need-to-know")
- Annual risk assessments and employee security training
- A documented incident-response plan, tested at least annually
Breach Notification Commitment
If we discover a breach involving unencrypted personal information, we will:
- Notify affected consumers without unreasonable delay, and
- Notify the Alabama or Georgia Insurance Commissioner and any other required regulators within three (3) business days or such shorter period as the applicable statute requires.
TCPA Consent (Phone & Text)
By providing your telephone number, you expressly consent to Coffey Agencies and its representatives contacting you via call or SMS for transactional, informational, or marketing purposes. Message and data rates may apply. You may revoke consent at any time by replying STOP or contacting us as set out below.
Cookies & Similar Technologies
We use first-party cookies and Google Analytics to understand how visitors use our Site. You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and post the new version on the Site. Material changes will be highlighted for 30 days.
How to Reach Us
Coffey Agencies Inc.
Attn: Privacy Officer
Alabama Office (Primary):
1913 W Main St, Centre, AL 35960
Phone: 256-407-6008
Georgia Office:
1703 Turner McCall Blvd, Rome, GA 30161
Phone: 706-780-6554
Email: privacy@coffeyagencies.com